Please read the following terms carefully before making a reservation on our vacation apartment portal. By confirming your reservation, you accept and agree to comply with these general terms and conditions. If you have any questions or concerns, please feel free to contact us before proceeding.
1.1. By making a reservation on our portal, you agree to provide truthful, accurate, and complete information, including your contact and payment details.
1.2. The reservation process will be considered complete once you have made the payment for the total rental amount, including the required security deposit.
1.3. The security deposit, set at 100 euros, will be charged to your payment account along with the total rental cost at the time of booking.
2.1. The security deposit is intended to cover potential accidental damages or additional expenses related to your stay in the vacation apartment.
2.2. At the end of your stay, an inspection of the apartment will be conducted to assess its condition. In the absence of damages or additional expenses, the entire security deposit will be refunded to the payment account used for the reservation.
2.3. The process for refunding the security deposit may take up to [X days] due to banking procedures.
3.1. You agree to care for and respect the property and its contents during your stay.
3.2. Any damage or additional expenses exceeding the amount of the security deposit will be your responsibility and subject to additional charges.
3.3. We strongly recommend notifying us of any issues or damages that occur during your stay so that we can take prompt and appropriate action.
4.1. Cancellations are subject to our cancellation policy. Refunds, if applicable, will be processed in accordance with this policy.
4.2. Changes to booking dates are subject to availability and may be subject to additional charges.
5.1. Personal data provided during the booking process will be treated in accordance with our privacy policy. Your data will not be shared with third parties without your explicit consent.
6.1. These general terms and conditions are governed by the vacation rental laws of Canarias, and any disputes will be subject to the jurisdiction of the competent courts in Canarias. By making a reservation on our portal, you accept and acknowledge these general terms and conditions. We recommend printing or saving a copy of these terms for future reference. If you have any questions regarding these terms or any aspect of your reservation, please don't hesitate to contact our customer support team. We'll be happy to assist you.
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